Is there payment at the door?

No. Our products are personal, therefore we don't have payment at the door.

Do I send you the photos?

No. After choosing the product you want to design, you upload photos to the online editor.

When do you send my order?

Your orders are shipped in maximum 5 work days.

Are the photobooks printed on glossy paper?

No. All our photobooks are printed on photo paper.

How long do you keep the project I ordered in your system?

Projects you ordered are kept in our system for 400 days.

How long are the projects of registered users kept?

Registered users' projects are kept for 40 days.

When are the unregistered users' projects deleted?

Unregistered users' projects are deleted after 7 days.